Service Parts - Return Policy

Overview

Overview

Service Parts - Return Policy for Domestic Customers:

  • Returns requested within 30 days of shipping date may be subject to a 25% restocking charge plus any shipping charges incurred.
  • All merchandise must be returned in new condition, in original containers. Used equipment cannot be accepted for credit.
  • Returns will not be accepted without a Returns Material Authorization (RMA) Number. (Serial number must be provided at time of purchase to be eligible.)
  • Merchandise must be returned within 14 days of RMA issue.
  • Credit is subject to Quality Control (QC) inspection upon receipt.
  • No returns accepted after 30 days.
  • Custom items may not be returned.

 

Service Parts - Return Policy for International Customers:

  • Returns requested within 60 days of shipping date may be subject to a 25% restocking charge plus any shipping charges incurred.
  • All merchandise must be returned in new condition, in original containers. Used equipment cannot be accepted for credit.
  • Returns will not be accepted without a Returns Material Authorization (RMA) Number. (Serial number must be provided at time of purchase to be eligible.)
  • Merchandise must be returned within 30 days of RMA issue.
  • Credit is subject to Quality Control (QC) inspection upon receipt.
  • No returns accepted after 60 days.
  • Custom items may not be returned.

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Contact Us

Information info@biodex.com

Sales sales@biodex.com

Support Services support@biodex.com


US: (800) 224-6339
Int.: +1-631-924-9000

Physical Medicine
Sales: (631) 924-9000
Dial 6 for Sales
Dial 3 for Service


Nuclear Medicine
Sales: (631) 924-9000
Dial 1 for Sales
Dial 2 for Service


Medical Imaging
Sales: (631) 924-9000
Dial 1 for Sales
Dial 2 for Service

 

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