Frequently Asked Questions

Throughout the United States and around the world a Biodex Representative or Dealer is waiting to help you make an educated decision when ordering Biodex products. 

Yes, we do. In fact, we have a national field service staff. Most of our repairs are performed by factory direct engineers who can respond to your call within 48 hours. For smaller products that can be shipped easily, we provide an in-house repair service. For larger products, difficult and costly to ship back, we provide on-site service. For information, call extension 2804. 

It's easy. If you know the part number for the part you need, call 631-924-9000:

Radiology Hardware: extension 2803
Rehabilitation Hardware: extension 2804

Or, e-mail [email protected]

The Biodex Technical Support Group can answer equipment-related questions. Within this group there are specific areas to which you can address your call. Call 631-924-9000, followed by the appropriate extension below.